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Mediterranean-themed hotel integrated into the new Universal Epic Universe theme park.
Lodging Area
Universal Orlando Area
Practical Matters
Hotel mobile check-in lets guests perform several check-in tasks before leaving for their visit, leading to a smoother and shorter process once they arrive at the hotel. Check your email about 24 hours in advance for an invitation to do mobile check-in.
Park tickets are best purchased online in advance either directly through Universal Orlando or from a trusted reseller. However, if you arrive without park tickets, head to the Vacation Planning desk in the hotel lobby.
Table service dining reservations can be made via Universal Orlando's Dining Reservations website or app.
Washers and dryers are availabile in laundry facilities at each Universal Orlando hotel. Only credit/debit cards can be used for payment. A small selection of soap, fabric softener, and dryer sheets is sold in vending machines in the laundry rooms.
If you lose something during your stay, visit Universal's Lost and Found website or call (407) 224-4233.
Universal hotels have gifts shops near their lobbies with a decent collection of souvenirs. You will also find basic pharmacy items such as sunscreen, aspirin, allergy and cold medicine, baby diapers and formula, shampoo, and the like.
Universal recommends a third party company, Kid's Nite Out, to provide babysitting services at the resort hotels.
Disney Dish with Jim Hill Podcast
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